If you forgot your student number, please complete the following steps to retrieve it. Please click here to know how to use.
Step 1. Enter Personal Information
Hong Kong Identity /
Passport Number:

For HKID, please ignore any parentheses. E.g. X123456(7) > X1234567
Surname:
E.g. Chan
Please enter either your personal email address and/or mobile phone number.
Personal Email Address:
Must NOT be provided by HKU SPACE.
Mobile Phone Number:
E.g. 98765432 or 8615523456789
Captcha: CAPTCHA Image
Play CAPTCHA Audio
Refresh Image
Please enter the displayed Captcha value.
Step 2. Send Validation Code
We are going to send you a validation code, please select which way you want to receive the code:

According to the regulation by the Communication Authority, SIM cards without real-name registration will be deactivated after 23 February 2023. Please be reminded that you are not able to receive SMS if your SIM card has not completed registration.
A validation code will be sent to your mobile phone number, .
A validation code will be sent to your email address, .
If it is not your mobile phone number or email address, please contact our IT Help for assistance.
Step 3. Enter Validation Code
The validation code has been sent to you by SMS/email. Please enter the code into the system within 10 minutes.

If the code expires, please click "reload" to try again.
Validation Code:
Step 4. Show Student Number
Your student number is .
Error
The system is not able to show student number for you, please click "reload" to try again.
If this is not the first time you found this message, please contact IT Help for technical assistance.
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